The battle for customers is tough – especially once the car has been sold
WIN THE RACE TO GREATER REVENUE
Car importers and dealers are finding it increasingly difficult to retain customers once the car has been sold. Car customers often turn to auto repair chains, which means that the importer and the licensed car dealer lose important service and repair revenue. Furthermore, customer loyalty towards the car brand as such is considerably reduced.
Consumers today are used to subscription services such as Netflix and similar service providers and studies show that many car customers want the same safety and security, when it comes to car costs. It therefore makes very much sense to offer car customers a service contract which will guarantee the return of these customers to your repair shop. It also increases loyalty and significantly improves the likelihood of making new sales.
Sell more service agreements with AutoCRM
The customer and sales management is effectively supported by AutoCRM. The entire portfolio of customers who have signed a service agreement with you, represents a list of continuous sales opportunities
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